Frequently Asked Questions
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Do you offer international shipping?
You can email us at Kristin@healingiswithinus.com for details about international shipping.
Do you offer returns or refunds?
All sales are final and we do not accept returns or refunds.
What if my order is lost or damaged?
We are not responsible for any lost, broken, or damaged items once items have left our possession. All lost and damaged claims must be made through the USPS website.
USPS policy states that you save your entire damaged package, including the box/envelope, packaging, broken item, etc and bring it to USPS upon request for inspection. If you get a damaged item and throw away anything before you make a claim, you will not be reimbursed by USPS, so save everything. Priority shipping includes full coverage insurance, while the economy option does not. So, please be mindful of your shipping selection!
I entered the wrong address, what should I do?
Email us as promptly as possible and we will try to get this resolved: Kristin@healingiswithinus.com. If your order has already been shipped and it is delivered to the wrong address, you are responsible for paying for the second shipping fee once it is returned to us. We don’t offer refunds for orders shipped to the wrong address!
Do you offer consultations? I'm not sure which product I need?
You can check out current Womb Medicine virtual support offerings here. I encourage you to claim your birthright of knowing how to heal and trusting the pull you have to explore certain herbal remedies.
Are your herbs organic?
Many of the herbs I use in the formulas are organic but not all. Some are wildcrafted, which makes it more challenging to become certified organic. The western herbs that I use in some of my steam blends are all organic (chamomile, nettles, parsley). The milk thistle is also organic. Vitex is either organic or wild crafted. All of the Chinese herbs that I use are tested for heavy metals and pesticides and I have access to complete COAs (certificates of analysis) for each herb. Most Chinese herbs are either organically grown or wild crafted as well.
Should I take PMS Relief or Ovarian Glow or Vitex consistently throughout my cycle?
Most likely, yes. That will give you the best results. However, for Ovarian Glow for example, you may choose to take that for the first half of your cycle and then use PMS Relief during the second half if you feel that you need that. I do often use different formulas depending on where I am in my cycle but if you know your issue is really rooted in ovarian vitality, then it makes sense to take Ovarian Glow daily for a few cycles. You really have to feel into what is actually working for you.
How long do I need to take X? I.e. Postpartum Rejuvenation
I’m not sure! Again, every person is totally unique. I will say that herbs work best when used consistently. The formulas I offer are not for acute symptoms or issues (like a common cold, etc). The formulas in the Womb Medicine shop are more tonic in nature and therefore require consistent use to feel the impact. 2-3 months or 2-3 cycles is a great starting point. I plan to take Postpartum Rejuvenation for the first 3 months postpartum and then I will reassess.
How long do your steam blend herbs last?
There is enough herbal material for about 10 steam sessions. So, it depends on how often you are steaming! If you’re using V Microbiome Reset for an acute issue (like bacterial vaginosis or yeast) then you might need to go through one bag in a few weeks time. If you’re steaming for fertility using the Fertile Flow steam blend then one bag may last several cycles, since you’ll likely only steam 1-2 times after menstruation and before ovulation. For the Postpartum Seal and Heal formula, 2 bags will allow you to steam daily for several weeks into the postpartum time.
How long do the 2 oz. tincture bottles last?
If you are aiming for daily use of 2 dropperfuls twice per day, then it should last 2-3 weeks. For vitex, the recommended dose is 2 dropperfuls in the morning, so it will last about 30 days. If you are only using PMS Relief during times of stress or symptoms, then it may last several cycles.
Will you ever make alcohol free products?
I’m not sure! It’s possible but not in my current plan for this year or next year. If you are concerned about alcohol, I would put your dose in a small amount of hot water before taking it. Let it cool and the heat will help the alcohol to evaporate. I find that most tolerate the amount of alcohol in tinctures without any issues.